Privacy Policy

Effective Date: 18 June 2025
Website: www.dnasecurity.co.za
Business Name: DNA Security
Contact Email: sales@dnasecurity.co.za
Phone Number: 076 321 5747

1. Introduction

DNA Security is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following personal information when you interact with us:

Full Name
Contact Number
Email Address
Billing and Shipping Address
Payment Information (processed securely via third-party providers)
IP Address and Browser Information (for analytics and security)

3. How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate with you about your purchase or support requests
Send promotional offers (only with your consent)
Improve our website and services
Comply with legal and regulatory obligations

4. How Your Information is Stored

Your information is stored securely and only accessible by authorized personnel. Sensitive payment data is not stored on our website and is handled by secure, PCI-compliant payment processors.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only to:

Fulfill and deliver your order
Process payments securely
Comply with legal requests or fraud prevention

6. Cookies and Tracking

We use cookies to improve your experience on our website. These help us understand how you use the site and allow for features like remembering your cart. You can manage cookie preferences in your browser settings.

7. Your Rights

You have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at [Insert Email Address].

8. Third-Party Services

Our website may contain links to third-party sites (e.g., payment providers). We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

For any privacy-related questions, please contact us at:
📧 Email: sales@dnasecurity.co.za
📞 Phone: 076 321 5747
🌐 Website: www.dnasecurity.co.za